Effective Date: 18 December 2025
Website: https://lovevisa.eu
Data Controller:
VARGA ISTVÁN BERTALAN – Sole Proprietor
Registered address:
1078 Budapest, VII. district, Murányi utca 38., ground floor, door 9
Hungary
Email: info@lovevisa.eu
This Privacy Policy explains how LoveVisa.eu (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with:
Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR),
Directive 2002/58/EC (ePrivacy Directive),
applicable Hungarian data protection laws.
This policy applies to users located in the European Economic Area (EEA) and in third countries, including Thailand.
Where users are located outside the EEA, personal data is processed in accordance with GDPR requirements for international data transfers where applicable.
We process personal data only to the extent necessary to:
provide digital products (downloads),
provide paid support services related to visa application preparation,
process orders and payments via WooCommerce,
communicate with customers,
manage user accounts (where applicable),
comply with legal and accounting obligations,
improve website performance and marketing effectiveness (with consent).
We may collect the following categories of personal data:
Name
Email address
Telephone number (if provided)
Billing name
Postal address
Invoice-related information required by law
Order history
Purchased products or services
Download and access records
IP address
Browser type and version
Device type and operating system
Pages visited
Downloads
Interaction with forms, emails, and content
Newsletter subscription status
Email engagement (opens, clicks)
We do not intentionally collect or process special categories of personal data as defined in Article 9 GDPR.
Personal data is collected:
directly from you via forms, purchases, downloads, or email communication,
automatically through cookies and similar technologies,
via third-party services integrated into our website.
| Purpose | Legal Basis |
|---|---|
| Order processing and digital delivery | Contract performance (Art. 6(1)(b)) |
| Paid support services | Contract performance (Art. 6(1)(b)) |
| Invoicing and accounting | Legal obligation (Art. 6(1)(c)) |
| User account management | Legitimate interest (Art. 6(1)(f)) |
| Website analytics | Consent (Art. 6(1)(a) + ePrivacy Art. 5(3)) |
| Email marketing (Mailchimp) | Consent (Art. 6(1)(a)) |
| Comment moderation and security | Legitimate interest (Art. 6(1)(f)) |
We use the following third-party service providers:
Used for order processing, digital delivery, and invoicing.
Personal data is processed only for purchase fulfillment and legal compliance.
Used for newsletter and email communication.
Data may be stored in the United States.
Standard Contractual Clauses (SCCs) are applied to ensure GDPR-compliant transfers.
Used to analyze website usage and performance.
IP anonymization is enabled.
Data is processed only with user consent.
Used for marketing attribution and remarketing.
Data processing occurs only after user consent.
Payments are handled by third-party providers such as PayPal and Stripe.
We do not store payment card data.
Used solely to operate and secure the website.
All international data transfers outside the EEA are carried out in accordance with GDPR Chapter V, using appropriate safeguards such as SCCs.
We use cookies for the following purposes:
Essential website functionality
Analytics (Google Analytics)
Marketing and remarketing (Meta Pixel, Mailchimp tracking)
Consent for non-essential cookies is obtained via CookieYes, in compliance with Article 5(3) of the ePrivacy Directive.
Detailed information is available in our Cookie Policy.
We retain personal data only for as long as necessary:
Account and invoice data: 5 years (legal obligation)
Order and service records: 5 years
Marketing data: until consent is withdrawn
Analytics data: up to 26 months (provider settings)
Comments and log data: up to 3 years
We apply appropriate technical and organizational measures to protect personal data, including:
HTTPS encryption
Secure server environments
Access control and authentication measures
User passwords are stored in encrypted form.
We do not use automated decision-making or profiling within the meaning of Article 22 GDPR.
You have the right to:
Access your data (Art. 15)
Rectify inaccurate data (Art. 16)
Request erasure (Art. 17)
Restrict processing (Art. 18)
Data portability (Art. 20)
Object to processing (Art. 21)
Withdraw consent at any time (Art. 7(3))
You also have the right to lodge a complaint with your national data protection authority (Art. 77).
Contact: info@lovevisa.eu
Our services are not intended for individuals under the age of 18.
We do not knowingly collect or process personal data of minors.
We may update this Privacy Policy from time to time.
The most recent version will always be published on this page with the effective date.
